Frequently Asked Questions
Welcome to our FAQ page. Here, you'll find helpful answers to your questions about staying with us, from booking details to our exclusive amenities. We're here to make your Napa Valley experience unforgettable.
Yes, we welcome your dog (maximum two per room) for an additional fee of $150 per stay.
All reservations require a 14 day or more notice for a refundable cancellation request.
Check in: 4pm
Check out: 11am
This hotel uses keyless entry, guests are asked to please complete the online check-in prior to arrival.
Guest Service Representatives are available daily from 8:30am until 6:00pm, please let us know if you will be arriving after 6:00pm
The pool and jacuzzi are open from sunrise to sunset daily.
White House Napa does not have a fitness center but does have a swimming pool and jacuzzi.
White House Napa offers complimentary self-parking and electric vehicle charging stations. 1 vehicle per room per night.
Yes
Yes – included in resort fee.
No, but we have steamers on request.
Late departure may be accommodated based on availability; additional fees apply. Please enquire with Guest Services upon arrival.
No, but many in downtown Napa just a short walk away.
Resort Fee ($45/night) Inclusions:
• Complimentary daily breakfast for all guests –8am-9:30am
• Complimentary nightly wine hour – 5pm-6pm
• Complimentary bicycles
• Outdoor pool and hot tub – open sunrise to sunset daily
• Courtyard fire pit
• EV charging and complimentary parking
Whether it’s local food markets, golf courses, museums, or vineyard tours, you’ll find all the best things to do in Downtown Napa which is only a short 3-minute drive or 10-minute walk away. The hotel also offers complimentary bikes for you to easily get around town. The vineyards are about a 20-40 minute drive through picturesque scenery.